Shipping policy

At JLR London, we aim to dispatch your order quickly and safely.

  • Standard orders are dispatched within 3–5 working days of purchase.
  • Customised products require up to 7 working days before dispatch.
  • Pre-Order items will display their estimated dispatch timeframe on the product page.
  • Once shipped, you will receive a tracking email. Some deliveries may require a signature.

UK Deliveries

  • Orders over £100 – Free Royal Mail Tracked Delivery (3–5 working days)
  • Orders under £100 – Royal Mail Tracked Delivery (£4.95) (3–5 working days)
  • Express Tracked 24 (Royal Mail) – £9.95 (2 working days)

USA Deliveries

  • Orders over $150 – Free Royal Mail International Delivery (3–7 working days)
  • Orders under $150 – Royal Mail International Delivery (£19.95) (3–7 working days)

Duties and taxes are covered by JLR London – you will not have extra costs.

Australia Deliveries

  • Orders over $350 AUD – Free Royal Mail International Delivery (3–10 working days)
  • Orders under $350 AUD – Royal Mail International Delivery (£19.95) (3–10 working days)

Duties and taxes are covered by JLR London – you will not have extra costs.

EU Deliveries

  • Orders over £100 – Free Royal Mail International Delivery (3–10 working days)
  • Orders under £100 – Royal Mail International Delivery (£9.95) (3–10 working days)
  • DHL Express International – £19.95 (1–3 working days)

We cover duties and taxes for EU customers, except in Finland, Denmark, Sweden, Norway, and Switzerland.

UAE Deliveries

  • Royal Mail International – £25.75 (3–10 working days)
  • A PO Box address is required for Royal Mail shipments. Duties and taxes are included in your delivery cost.

Rest of World Deliveries

  • Orders over £100 – Free Royal Mail International Delivery (6–10 working days)
  • Orders under £100 – Royal Mail International Delivery (£12.95) (6–10 working days)

For countries outside the regions above, customs charges and duties may apply and are the responsibility of the customer. Please check your local regulations before ordering.

Order Cancellations

Once your order has been placed, we are unable to cancel it due to third-party fulfilment processing.