Shipping policy

At JLR London, we aim to dispatch your order quickly and safely.

• Standard orders are dispatched within 3–5 working days of purchase.
• Customised products require up to 7 working days before dispatch.
• Pre-Order items will display their estimated dispatch timeframe on the product page.
• Once shipped, you will receive a tracking email. Some deliveries may require a signature.

UK Deliveries

• Orders over £80 – Free Tracked Delivery (3–5 working days)
• Orders under £80 - Tracked Delivery (£4.95) (3-5 working days)
  
• Express Tracked 24 ( £9.95 (2 working days)

 

Rest of World Deliveries

• All orders  – Tracked International Delivery (£19.95) (6–10 working days)

For countries outside the regions above, customs charges and duties may apply and are the responsibility of the customer. Please check your local regulations before ordering.

IMPORTANT INFORMATION

We ship all international orders with our courier EVRI - They will send you an email directly to your confirmed email address. You will be required to make payment for the Tax and duties in your country before receipting your order. 

 If you require confirmation that it is a legitimate email before paying then please contact ella@jlr-london.com 

Order Cancellations

Once your order has been placed, we are unable to cancel it due to third-party fulfilment processing.

 

If you experience an issue with deliverability of your order, our terms require that we allow 14 days for the item to be deemed missing and then we will issue a replacement. We do not issue refunds on misplaced orders.